Shipping policy
Shipping Policy
Thank you for shopping with Homer's Honeybee! We work hard to ensure your order is packaged with care and shipped promptly. Please review our shipping policy below for details on processing times, delivery options, and more.
Order Processing
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Orders are typically processed within 2–4 business days after purchase.
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You’ll receive a confirmation email once your order is placed, and a tracking email once your order ships.
Please note: During busy seasons or sales events, processing times may be slightly delayed.
Shipping Methods & Rates
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We ship using USPS and UPS, depending on the size and weight of your order.
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Shipping rates are calculated at checkout based on your location and order size.
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Free local delivery or pickup may be available at select markets or events. Please contact us to make arrangements.
Shipping Locations
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We currently ship within the United States.
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If you're outside the U.S. and would like to place an order, please contact us directly to discuss possible shipping options.
Heat-Sensitive Products
To protect the quality of our lotions, salves, and other oil-based products:
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We package items securely to prevent leaks or melting
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During warmer months, we recommend choosing quicker shipping options to minimize prolonged heat exposure in transit
Delivery Issues
If your package is:
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Lost in transit, damaged, or marked as delivered but not received, please contact us as soon as possible.
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We’ll work with the shipping carrier to investigate and do our best to make it right.
Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for packages delivered to the wrong address due to incorrect information provided at checkout.
Questions?
If you have any questions about shipping or need help tracking your order, feel free to reach out:
Email: homershoneybee@gmail.com
Phone: 801-884-9197
Thank you for supporting our small business and local beekeeping community! 🐝